Refund policy

RETURNS ON REGULAR SHOP ITEMS

Regular, non-customized shop items may be returned within 14 days of pickup. Items must be unworn, unused, and in their original condition. Proof of purchase is required.

To request a return, contact Bleubird Printing at bleubird.mn@gmail.com before bringing the item back. Approved refunds will be issued to the original payment method after the item has been inspected.

CUSTOM AND TEAM STORE ITEMS

Custom printed or embroidered orders, personalized items, and products purchased through team or organization stores are final sale and cannot be returned or exchanged. Please review garment selections, sizes, quantities, artwork, spelling, colors, and placements carefully before approving an order.

ORDER ISSUES

If an item is damaged, defective, incorrect, or different from the approved order, contact Bleubird Printing within 7 days of pickup. Include your order number, a description of the issue, and clear photos when applicable. Bleubird Printing will work with you to correct the problem.

CANCELLATIONS

Regular shop orders may be canceled before they are marked ready for pickup. Custom-order cancellations are only available before garments or materials have been ordered and before production has begun. Costs already incurred may not be refundable.